# Jadon Frieson — Professional Portfolio

> Jadon Frieson is a **Financial Secretary Treasurer** based in **Glen Allen, United States**.
> Portfolio: https://httpswwwlinkedincominjadon-frieson-430011211.linkedportfolio.com

## Identity & Contact
- **Full Name**: Jadon Frieson
- **Professional Title**: Financial Secretary Treasurer
- **Location**: Glen Allen, United States
- **City**: Glen Allen
- **Country**: United States
- **Portfolio URL**: https://httpswwwlinkedincominjadon-frieson-430011211.linkedportfolio.com
- **Business Email**: thenewjadonfrieson@gmail.com

## About
I’m an operations, customer experience, and financial administration professional with experience across transportation operations, banking, leadership support, and organizational financial management. In addition to leading customer-focused operations in fast-paced transportation environments, I currently serve as Financial Secretary Treasurer for my railroad union, where I manage financial responsibilities, reporting, recordkeeping, and organizational coordination with professionalism and attention to detail. My background has strengthened my ability to communicate effectively, manage complex situations, stay organized under pressure, and support both teams and leadership in high-volume environments. I am experienced with Microsoft Office and Google Workspace platforms, including Excel, Outlook, PowerPoint, Google Sheets, Google Docs, and Google Slides. I’m passionate about creating seamless experiences, building strong professional relationships, and bringing a collaborative, solutions-focused mindset to every environment I’m a part of.

## Skills & Areas of Expertise
Jadon Frieson, Operations Coordination, Customer Experience Engagement, communication & Relationship Building, Microsoft office & Google Workspace, Problem Solving & Service Recovery, Executive & Administrative Support, Financial Reporting & Reconciliation, Team Leadership & Collaboration

## Work Experience
- **Financial Secretary Treasurer** at TCU/IAM (2025-01–Present)
  * Manage financial reporting, recordkeeping, and organizational documentation with accuracy and confidentiality * Coordinate communication and administrative support between leadership teams and members * Maintain organized financial records, reports, and operational documentation * Assist with budgeting oversight, reconciliation, and tracking financial activity * Support meeting coordination, scheduling, and organizational operations * Utilize Microsoft Office and Google Workspace platforms, including Excel, Outlook, Google Sheets, Docs, and Slides, for reporting and administrative functions * Maintain professionalism and attention to detail while handling sensitive financial and organizational information * Collaborate with leadership to support operational efficiency and member communication
- **Lead Evening Customer Service Agent** at Amtrak (2025-11–Present)
  * Lead evening station operations within one of the busiest passenger rail stations in the Southeast * Support hundreds of passengers daily while maintaining a high standard of customer experience and professionalism * Coordinate service recovery efforts during operational disruptions, including transportation, lodging, and itinerary adjustments * Collaborate with transportation crews, dispatch, and leadership teams to maintain operational continuity * Supervise frontline staff and assist with escalated customer concerns in fast-paced environments * Manage reporting, reconciliation, and operational documentation with accuracy and attention to detail * Utilize Microsoft Office and Google Workspace platforms for reporting, communication, scheduling, and administrative functions * Deliver calm, solutions-focused leadership during high-pressure situations requiring strong communication and multitasking skills
- **Sales & Services Specialist** at Fulton Bank (2020-12–2023-10)
  * Assisted customers with banking transactions, account support, and financial service solutions * Maintained professionalism and accuracy while handling sensitive financial and customer information * Supported daily branch operations, customer account management, and financial transactions * Built strong relationships with clients through customer-focused communication and problem-solving * Assisted with balancing, reconciliation, reporting, and operational support functions * Utilized Microsoft Office systems and banking software platforms to maintain records and customer documentation * Collaborated with team members to support branch performance and customer satisfaction goals
- **Administrative Assistant & Supervisor** at Liberation RVA (2018-05–2020-10)
  * Supported administrative operations, scheduling coordination, and organizational communication * Assisted leadership teams with documentation, reporting, and day-to-day operational support * Coordinated meetings, records management, and administrative workflows within a fast-paced environment * Supervised administrative responsibilities while maintaining organization and attention to detail * Assisted with customer/member communication and operational coordination * Utilized Microsoft Office and Google Workspace platforms for scheduling, documentation, spreadsheets, and presentations * Maintained professionalism, adaptability, and strong communication while supporting organizational operations
- **IT, Inventory Control & Clerk(TEMP)** at U.S. Census Bureau (2020-07–2020-10)
  * Supported operational and administrative functions for the U.S. Census Bureau during the 2020 Census initiative * Assisted with inventory management, equipment tracking, and IT control procedures within a fast-paced government operations environment * Coordinated organization and distribution of technology equipment and operational materials * Maintained accurate records, reporting, and documentation while ensuring compliance with operational procedures * Supported supervisors, staff, and field operations through communication, coordination, and administrative assistance * Utilized Microsoft Office platforms for reporting, spreadsheets, documentation, and operational tracking * Maintained professionalism, organization, and adaptability within a time-sensitive federal operations environment

## Education
- **B.S. Finance in Finance** — Western Govenor University (2026-01–Present)

## Online Profiles & Links
- LinkedIn:   https://www.linkedin.com/in/jadon-frieson-430011211/

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